FAQs

General

Any order under $129 will incur a $12.95 shipping and handling fee. Orders will ship via UPS Ground or USPS. All orders over $129 will qualify for free freight.

SureSeal currently only ships within the US and US territories.

SureSeal does not accept insurance.

SureSeal currently only accepts PayPal payments due to administrative cost.

See Product Descriptions for use and compatibility.

Bleep Eclipse

Eclipse™ frame uses MagSeal™ magnetic technology to connect in a simple click to the stainless-steel ring of the Halos™. Halos™ are nightly disposable, gentle adhesive that stays connected to your face until you remove them by mildly sliding them off your nose. The Halo’s™ need clean, oil free skin to adhere properly. You must use a mild astringent such as Bleep’s DreamPreps™ or use witch hazel. For very oily skin, you should use isopropyl alcohol. Make sure to clean the application area well with the mild astringent and dry before applying the Halos™. You cannot use soap or make-up remover to clean your application area as these products contain oils which will interfere with the seal.

Halos™ use gentle surgical grade, PBA, Corn and Latex-Free adhesive. Approximately 2% of the population has a sensitivity to the tape. We suggest that you test a piece of the tape on your arm prior to use to see if you have a sensitivity. If you have a skin sensitivity, you can try a skin barrier prep such as Smith and Nephew SKIN-PREP or 3M Cavilon™ Skin. Both are used by hospitals and available for over-the-counter purchase.

Should you have a skin sore/ulceration from your prior mask, we suggest you let the sore heal prior to using Eclipse™.

About 20% of the population are mouth breathers. If you are a mouth breather, you will need to use a mouth tape or chin strap in order to ensure that air does not leak from your mouth or impact efficacy of therapy. You should also discuss with your physician your current pressure as full-face mask uses considerably more pressure than nasal mask/nasal pillows. Clinical studies have shown that full face mask generally require 4 cm more pressure than nasal therapy. Please engage your physicians on discussion on pressure adjustments.

No, Halo’s™ are made of gentle, surgical grade, PBA, Corn and Latex free soft tape – the same kind used on many patient applications in hospitals and homes. No, it doesn’t hurt to remove the adhesives after use. Use a hot soapy washcloth to gently clean your face if you have excess residue after use. (See instructional video for more information).

The Eclipse™ frame should be cleaned and dried after every use to prevent the risk of nosocomial infection (see cleaning video for detailed instructions). The Eclipse™ frame is typically replaced every 90 days. The Halo™ adhesives are a nightly disposable and 1 box of 32 will last for ½ of a month (use 1 set per day).

Yes, the Eclipse™ will work with your existing machine. The Eclipse™ comes with a 16-inch universal connecting tube and fits all machines. If you are replacing a Philips/Respironics mask, ensure that your prior mask is fully disconnected. Sometimes this brand will have a small swivel that remains when you disconnect. If you use the ResMed Mini/Travel CPAP, you may need an adapter to allow non-ResMed mask to connect (multiple versions sold on Amazon and other CPAP websites).

Eclipse™ is designed for active sleepers. We strongly suggest that use a tube management system (which can be found on Amazon or SureSeal.com) to prevent your hose from pulling.

No. You must use a mild astringent such as Bleep’s DreamPreps™ or use witch hazel. For very oily skin, you should use isopropyl alcohol. Make sure to clean the application area well with the mild astringent and dry before applying the Halos™. You cannot use soap or make-up remover to clean your application area as these products contain oils which will interfere with the seal. Everyone’s skin type is different so use a milder/stronger astringent based upon the oil secretion of your pores.

You will need ~1/8 inch or about 2 millimeters of smooth skin to ensure a good seal around your Halo’s™. The adhesive will not seal over hair. See our instruction video for more information.

We are happy to provide product to your DME/provider. They can reach us at info@bleepsleep.com or you can send us their name and contact information. Should your provider not carry our product, you can also visit our “where to buy” page or email us for providers near your home.

Yes, we received FDA clearance to sell #K172335. We also have HCPCS coding; A7034 for Nasal Mask and A7033 for Nasal Pillow Cushions.

Eclipse™ is fully made in the USA with US sourced/produced materials.

Magnets are used in the mask. The magnetic field strength is 65 mT. Ensure the mask is kept at least 0.8 inches (2 cm) away from any active medical implant or medical device that can be impacted by the magnetic field (e.g., pacemaker, defibrillators, neurostimulators, cochlear implants, hearing aids) to avoid possible effects from localized magnetic fields.

Bleep DreamPorts®

The Bleep DreamPort® Sleep Solution is available as of the week of March 4th, 2019! Please click on Bleep DreamPort® on the main page of our website.
Yes. The DreamPort® includes a 10-inch connecting tube that connects to your current CPAP machine tubing and all CPAP machines. See our instructional video for example.
The DreamWay user interface should be cleaned and dried after every use to prevent the risk of nosocomial infection (see cleaning video for detailed instructions). The DreamWay user interface is typically replaced every 90 days. The DreamPort® adhesives with connectors are a nightly disposable and 1 box of 32 will last for ½ of a month (1 set per day).

The adhesives do work very well and are the only clinically proven solution not to leak. They are made of  are made of gentle, surgical grade, PBA, Corn and Latex free soft tape – the same kind used on many patient applications in hospitals and homes.  And no, it doesn’t hurt to remove the adhesives after use. (See instructional video for more information)

No, the DreamPorts® are designed to meet at your nostril opening, but do not enter your nostrils like other nasal pillows.

Yes, we received FDA clearance to sell #K172335. We also have HCPCS coding; A7034 for Nasal Mask and A7033 for Nasal Pillow Cushions.

Currently, the DreamPort® Sleep Solution will only be available in the United States, but we will be considering International sales in the near future.
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